Marche Provence Terms and Conditions
 
We Unconditionally Guarantee all our tablecloths and other products for 30 Years....Just Call Us for any Replacement.
 

Marche Provence does Lifetime Guarantee & Replacements on Tissus-Toselli and MARAT D'Avignon brand cotton print tablecloths, placemats, napkins and fabric bread baskets.  This Lifetime Guarantee of Replacement, for any reason of dissatisfaction whatsoever applies to both any Tissus-Toselli and MARAT D'Avignon brand products we carry, no matter if you have bought these products from Marche Provence or from any other seller in the USA or in any other country, we extend to you the same EZ exchange replacement guarantee over your lifetime of product ownership...even if you purchased your linen items in Provence!  Please Email Us at FrenchDecorInfo@gmail.com for Tissus-Toselli or MARAT products replacement help.

Simply, Call us at 224-575-3325 for Exchange or Replacement details to get the replacement process done by Marche, while you are on the phone in just "One Phone Call". (No paperwork needs to be submitted by you)....We just email you a prepaid return shipping label, you send us back the product(s) you want replaced, and we send you back new product replacements free of charge of the same exact items if they are still in fabrication by Tissus-Toselli and MARAT D'Avignon.  If any replacement products are not currently in fabrication...You then select a close replacement design and color you want as a free of charge substitute from our website www.MarcheProvence.com

Questions on: Refunds/Returns/Exchanges/Order Fulfillment/Lifetime Guarantee?...Call  224-575-3325 

Marche Provence Refunds & Exchanges Policy: All other French Provence tablecloth resellers allow Refunds or Exchanges..."If the tablecloth is unused, is not damaged, it has not been washed, it has not been abused, and is returned to the reseller in a short limited time period and "At your return shipping expense"! 

Marche's Refunds & Exchanges policy is much different...."You can return for refund or exchange, Any product you purchased from us, At any time, For any reason, Either new or used, Washed or unwashed, Damaged by you or new-in-the-bag at any time in your life...That is a true unconditional Lifetime Guarantee!...and we will pay your product shipping back to us, and the shipping of an Exchange item(s) back to you.

Pricing of Merchandise on MP SiteAll merchandise items are priced in US Dollars as our Default currency, and customers can choose any of the following currencies: Canadian Dollar, Australian Dollar, Euro, British Pound, Japanese Yen to see prices and to calculate total order pricing and shipping.  The billing to the customer will be done in the currency selected by the customer.

Language TranslationShoppers have the choice to have all the product text description and all other information on the MP site translated from our default language of English to either: French, Dutch, German, Italian, Japanese, Korean, Polish, Russian, Chinese (Traditional), Spanish, Czech by clicking the nationality flag symbol at the upper right hand corner on any page of the website.  

Customer Order FulfillmentWe strive to have in stock all items listed for sale on our website, so we can ship ordered items on the same or next business day that we receive your order.  But, there are times when we run out of stock on popular products ordered by customers.  If we are out of stock on any item, we enter re-orders of these items to our suppliers in France once a week and typically receive the re-order shipments within 3-5 days of our order entries.  When re-order items are delivered to us from France, we will immediately ship your order of both the in-stock items and recently received re-ordered items.  If we are temporarily out of stock on one or more items on your order, we will send you an email that informs you of any delay you should expect on the timing fulfillment of your order.  

Shipping TermsFast $2.95 Shipping on All Orders to All USA Destinations! Shipping & Handling for Any Weight Up to 70 Pounds.* $35 Flat Rate Shipping Anywhere else Outside the USA. 

Damaged Merchandise Shipped to You:  If you receive merchandise that is damaged or has any production or fabrication fault from MP, you can return the damaged goods for a full credit, refund or exchange including Marche paying the outgoing shipping costs to you.   Please call us at 224-575-3325 or email us at FrenchDecorInfo@mail.com and we will immediately take care of everything regarding damaged or flawed merchandise you may have received.

Order Payment Options:  Marche Provence Accepts:  Checkout Payment Options Accepted or you can mail us a personal or business check from your account to pay for your order.  All credit card payments are handled using MP’s secure third-party transaction processing for your protection through National Bank Card Corporation.  Neither National Bank Card or Marche Provence store, save or file the credit and debit card information of customers in order to prevent identity theft of this customer information.

 Products Quality and Fabrication Consistency: We purchase and offer for sale products that are Made in France.  Our style and designs of products are mostly those of Southern France in the Provence Region.  Products of table linens have many pattern variations and color combinations, and shades of colors, that may have the same or similar names color shades or tones that can vary from different geographical areas of production.  It is often the case that color tones can vary from lighter to darker, and in "tones" meaning the warmth or blend of color, such as with the color Red that can appear to be more Pinkish, to an extreme of being more like Terracotta, or with Blue being light like the Sky, to darker as of a Navy Blue.  It is the legacy of Provence to have a lot of diversity in color shades within the same color name.  We do not have any control over the changes in color shades or tones used in the fabrics of our products.  Regarding table linens variations in the stated dimensions of linens, there can be size variation of up to + or - 2 inches in the stated size of a linen, which is a usual and acceptable tolerance due to the hand-done edge hemming processes on many items by the French ladies that make them.