Marche Provence Terms and Conditions:

Pay for your Order with your Personal Check and Get an Instant 3% Discount at Checkout!

✔ You Pay Your Order Checkout by Personal Check Mailed to Marche Provence!

We Accept Personal Check Payments in the Amount of Your Order Invoice Emailed to you after completing your Checkout.

Please Make Your Check Payable to: Marche Provence, and mail it to us at:
Charles Dushek, 130 Lakeside Drive, Unit 624, St Charles, IL 60174

By eliminating 3% card processing fees, we pass these savings directly to you — with a 3% instant discount on every purchase!

Unconditional 30-Year Guarantee

At Marche Provence, we stand by the quality of our products, and offer a 30-year unconditional guarantee on all our table runners, placemats, napkins, and tidy bread baskets for: any manufacturing defects, hemmed stitching unraveling, inordinate color-fading...except from excessive outside direct sunlight exposure, color fading resulting from Not Following our prescribed cleaning and/or washing instructions .

This guarantee applies to Tissus-Toselli and MARAT D'Avignon brand products, regardless of whether they were purchased directly from Marche Provence or another retailer in the USA.

Returns and Full Refund Option 

If for any reasons, you are experiencing a longer than acceptable delay in having your goods order shipped to you, please call Chuck at 630-280-7510 to discuss your Order Shipping Status, before doing any actions to cancel you credit or debit card payment.  We are 100% willing to make any immediate refund to your payment card to have you be fully satisfied with our customer service policy, as explained above.

Upon receipt of your shipped order, you have a 30-day Return and Full Refund Option, as long as your purchased product is in its New Un-Used Condition...Simply Call: 630-280-7510 or Email: Marche Provence.Chuck@gmail.com to request our Prepaid Return Shipping Label to be issued to you and your address!

Item Exchanges and Replacement Process

If you're dissatisfied with any of our products because of fabric quality, inordinate wear results, color fading, etc, please contact us:​

• Email: MarcheProvence.Chuck@gmail.com

• Phone: 630-280-7510

We'll provide a prepaid return shipping label. Once we receive the returned item, we will send you a replacement free of charge, provided the product is still in production. If it's no longer available, you may select a similar item from our current offerings at no additional cost.

Customer Satisfaction

We take pride in our customer service and are honored that Marche has 492 Customer Trustpilot 5-Star Ratings over the Past 12 Years!

​Pricing

All prices on our website are listed in US Dollars.​

Order Fulfillment

​Shipping

Marche Provence $5 Flat Rate USPS Ground Advantage Shipping on all USA Destination Customer Order Shipments

We do all our shipping to customers using the US Postal Service for "USPS Ground Advantage" which typically has parcel transit and customer deliveries completed within 2 to 5 days from our shipping date and every customer receives a USPS Tracking Number in a email to them at the time the shipment is given to USPS.

Many of our listed products are in-stock with us in the USA to ship to you on next business day after your order is entered by you.  For orders of products out of our local stock, we ship products that are in-stock in France within 10-days of your online order entry. 

For, items ordered that are not in-stock with us, and are out of stock in France, our fulfillments can be to 3-Weeks or longer when we need to wait for our French fabricator to produce more inventory in France by Tissus-Toselli and MARAT d'Avignon. 

Damaged Merchandise

If you receive damaged or defective items, contact us immediately at 630-280-7510 or MarcheProvence.Chuck@gmail.com. We'll arrange for a return, exchange, or refund, covering all shipping costs.

For any questions regarding refunds, returns, exchanges, order fulfillment, or our guarantee, please call us at 630-280-7510.

Products Quality and Fabrication Consistency: We purchase and offer for sale products that are Fully & Completely "Made in France".  Our style and designs of products are mostly those of Southern France in the Provence Region.  

Products of table linens have many pattern variations and color combinations, and shades or variegations of color brightness and hues, that may have the same or similar names color shades or tones that can vary from different geographical areas of production.

It is often the case that color tones can vary slightly from lighter to darker, and in "tones" meaning the warmth or blend of color, such as with the color Red that can appear to be more Pinkish, to an extreme of being more like Terracotta, or with Blue being light like the Sky, to darker as of a Navy Blue.  

It is the legacy of Provence Artisans & Designers to have a lot of diversity in color shades within the same color name.  We do not have any control over the changes in color shades or tones used in the fabrics of our products.

Regarding table linens variations in the stated dimensions of linens, there can be size variation of up to + or - 1 inch in the stated size of a linen, which is a usual and acceptable tolerance due to the hand-done edge hemming processes on many items by the French ladies that make them.