Marche Provence Terms and Conditions:
Pay for your Order with either of 2 Checkout Payment Options:
1. Pay by Personal Paper Check Mailed to Marche Provence and Get a 3% Instant-Discount on your Order!
2. Pay with ZELLE Money Transfer Payment to Our Zelle Account "6302807510" from Any USA Bank Account and Get a 3% Instant-Discount on your Order!
The ZELLE Bank Account-to-Bank Account Checkout Payment Option is used by 160 million US Shoppers to eliminate all Identity-Theft Risks that are associated with today's "Card Not Present" Online Retail Purchase Payments.
Unconditional 30-Year Guarantee
At Marche Provence, we stand by the quality of our products, and offer a 30-year unconditional guarantee on all our table runners, placemats, napkins, and tidy bread baskets for: any manufacturing defects, hemmed stitching unraveling, inordinate color-fading...except from excessive outside direct sunlight exposure, color fading resulting from Not Following our prescribed cleaning and/or washing instructions .
This guarantee applies to Tissus-Toselli and MARAT D'Avignon brand products, regardless of whether they were purchased directly from Marche Provence or another retailer in the USA.
Returns and Full Refund Option
If for any reasons, you are experiencing a longer than acceptable delay in having your goods order shipped to you, please call Chuck at 630-280-7510 to discuss your Order Shipping Status, before doing any actions to cancel you credit or debit card payment. We are 100% willing to make any immediate refund to your payment card to have you be fully satisfied with our customer service policy, as explained above.
Upon receipt of your shipped order, you have a 30-day Return and Full Refund Option, as long as your purchased product is in its New Un-Used Condition...Simply Call: 630-280-7510 or Email: Marche Provence.Chuck@gmail.com to request our Prepaid Return Shipping Label to be issued to you and your address!
Item Exchanges and Replacement Process
If you're dissatisfied with any of our products because of fabric quality, inordinate wear results, color fading, etc, please contact us:
-
Email: MarcheProvence.Chuck@gmail.com
-
Phone: 630-280-7510
We'll provide a prepaid return shipping label. Once we receive the returned item, we will send you a replacement free of charge, provided the product is still in production. If it's no longer available, you may select a similar item from our current offerings at no additional cost.
Customer Satisfaction
We take pride in our customer service and are honored that Marche has 492 Customer Trustpilot 5-Star Ratings over the Past 12 Years!
Pricing
All prices on our website are listed in US Dollars.
Order Fulfillment
Shipping
Marche Provence Free USPS Ground Advantage Shipping on all USA Destination Customer Order Shipments
We do all our shipping to customers using the US Postal Service for "USPS Ground Advantage" which typically has parcel transit and customer deliveries completed within 2 to 5 days from our shipping date and every customer receives a USPS Tracking Number in a email to them at the time the shipment is given to USPS.
Many of our listed products are in-stock with us in the USA to ship to you on next business day after your order is entered by you. For orders of products out of our local stock, we ship products that are in-stock in France within 10-days of your online order entry.
For, items ordered that are not in-stock with us, and are out of stock in France, our fulfillments can be to 3-Weeks or longer when we need to wait for our French fabricator to produce more inventory in France by Tissus-Toselli and MARAT d'Avignon.
Damaged Merchandise
If you receive damaged or defective items, contact us immediately at 630-280-7510 or MarcheProvence.Chuck@gmail.com. We'll arrange for a return, exchange, or refund, covering all shipping costs.
For any questions regarding refunds, returns, exchanges, order fulfillment, or our guarantee, please call us at 630-280-7510.